Get In Line
Help Center/Integrations

Integrations

Connect messaging, analytics, and operational tools to keep guests informed and teams aligned.

Email delivery

Send join confirmations, updates, and summaries by email.

SMS messaging

Notify guests with real-time updates and called-now alerts.

Webhook events

Connect queue events to your internal systems.

Analytics exports

Pull reports into BI tools for deeper analysis.

Signage & display

Power in-store screens and entry kiosks.

CRM sync

Share guest engagement data with marketing platforms.

Integration checklist

Confirm the foundation before enabling integrations for guests.

  • Verify email and SMS providers are connected
  • Confirm webhooks confirm delivery
  • Define which queue events should trigger exports
  • Test integrations in a staging queue first
  • Document support contacts for each provider

Integration tips

Reduce setup friction and keep systems stable.

Start with messaging

Most teams begin with SMS and email because they impact the guest experience the fastest.

Control event volume

Limit webhook triggers to critical events so downstream systems stay clean.

Monitor deliverability

Track bounce rates or failed SMS sends so guests stay informed.

Ready to configure providers?

Set up email and SMS credentials in Business Admin to start delivering notifications.

Open Business Admin