Advice and answers from the Get In Line team

What the platform does and who it serves.

Account setup, onboarding, and first queue.

Queue creation, settings, and service types.

Announcements, position updates, and delivery rules.

Daily operations, call-next, and walk-ins.

Branches, staff roles, and analytics.

Joining, waiting, and service completion.

Profiles, permissions, and access control.

Email, SMS, and external messaging tools.

Performance, wait times, and insights.

Platform-wide management and monitoring.

Common issues and quick fixes.