Real-time visibility
Track every queue, ticket status, and service lane in one shared view.
Multi-role experiences
Guests, staff, and admins each get the tools they need without overlap.
Actionable insights
Spot delays, staffing gaps, and peak demand with live reporting.
Core capabilities
The platform is organized around the full queue lifecycle, from entry to service completion.
- Guest queue entry via QR or PIN
- Queue controls for staff: call-next, walk-ins, and status changes
- Business admin tools for locations, roles, and settings
- Automated notifications across email and SMS
- Analytics dashboards for wait time and throughput
- Role-based access and permissions
Who it serves
Each role gets a tailored experience without losing the shared operational picture.
Join a queue from any device, get updates, and arrive right on time.
Manage active queues quickly, reduce no-shows, and keep service moving.
Oversee locations, performance trends, and system-wide consistency.
How the system fits together
Guests enter through QR or PIN, staff manage service flow, and admins oversee performance across locations. Every update stays in sync, so everyone sees the same queue state.