Locations & branches
Create locations, set hours, and manage service coverage.
Roles & permissions
Assign staff access based on responsibilities and teams.
Create queues
Create queues for each service and location.
Notification settings
Control guest messaging and delivery rules.
Analytics & insights
Track wait times, throughput, and staffing efficiency.
Admin checklist
Review these items regularly to keep operations aligned.
- Add every location and its service hours
- Confirm staff roles for each queue type
- Review notification templates and delivery rules
- Create queues for each service and location
Operational tips
Keep every location running with the same playbook.
Standardize before scaling
Lock in settings at one location, then copy them across new branches.
Monitor peak hours
Use analytics to see where staffing adjustments make the biggest impact.
Keep messaging tight
Audit guest messages quarterly to keep tone and timing on brand.
Need to review analytics?
Use the analytics dashboard to spot bottlenecks and confirm staffing coverage by location.