Step 1
Create your account
Sign up with your work email and confirm your organization details.
Step 2
Set up your first location
Add your branch name, hours, and service capacity to mirror reality.
Step 3
Build your first queue
Choose a service type, configure ticket limits, and open the queue.
Step 4
Invite staff
Assign roles so staff can call next, manage walk-ins, and update status.
Step 5
Customize notifications
Enable updates for join, approaching, and called-now messages.
Step 6
Go live
Share the QR/PIN and monitor the queue as guests start arriving.
Setup checklist
Confirm the essentials before going live with guests.
- Add at least one location and service type
- Create a queue with realistic capacity limits
- Assign staff roles and permissions
- Test notification delivery with a sample queue
- Share the QR or PIN at the point of entry
Common next steps
Jump into the areas you will use most frequently during onboarding.
Need help with queue settings?
Configure service times, capacity, and rules that match your real operations. The Queues & Services guide walks through every control.